Shipping & Delivery

We proudly ship worldwide from Brisbane, Australia.

We use Australia Post for both domestic and international orders.

AUSTRALIA

We offer both Standard and Express Shipping.

Once your order has been dispatched:

  • Standard Shipping: 2–6 business days
  • Express Shipping: 1–3 business days

Delivery times may vary depending on your location.

Australia Post delivers to residential addresses, apartments, PO Boxes, Parcel Lockers and most remote locations across Australia.

INTERNATIONAL SHIPPING

International orders are shipped with Australia Post.

Estimated delivery times after dispatch are:

  • Standard Shipping: 6–16 business days
  • Express Shipping: 4–12 business days

Please note that delivery to regional and remote locations may take longer.

TRACKING YOUR ORDER

Once your order has been shipped, you'll receive a tracking number by email.

You can use your tracking number to:

  • Track your parcel
  • View estimated delivery dates
  • Request Safe Drop (where available)

You can track your parcel through the Australia Post website or the AusPost App.

Please allow up to 24 hours for your tracking information to become active.

SHIPPING ADDRESS

Please ensure your shipping address is complete and correct before placing your order.

This includes apartment or unit numbers where applicable.

Once an order has been placed, we may not be able to make changes to the shipping address.

SHIPPING RATES

Shipping rates are calculated at checkout based on your delivery location and selected shipping method.

Signature on delivery may be available depending on the shipping service selected.

PROCESSING TIME

Most of our pieces are ready to ship and are usually dispatched within 1–3 business days.

During new collection launches, sales or busy periods, processing times may be slightly longer.

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking details.

CUSTOM ORDERS

We also accept custom orders on selected styles.

Production time for custom orders is typically 4–5 weeks, depending on the design and fabric availability.

If you have a custom request, please contact us before placing your order. We'll be happy to discuss your design and confirm the production timeframe.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, taxes or import fees depending on your country's regulations.

For orders shipping to the United States, applicable duties and taxes are calculated at checkout. If these charges are collected at checkout, you won't need to pay them separately when your order arrives.

For all other international orders, any applicable customs duties, taxes or import fees are the responsibility of the customer unless they are collected at checkout.

Shipping charges cover the cost of delivering your order only and do not include customs duties or taxes unless stated at checkout.

SHIPPING FEES

Shipping charges are non-refundable.

Customers are responsible for the cost of returning eligible items.

Unique Afrique does not provide return shipping labels.

Orders that are refused at delivery or returned due to an incomplete or incorrect shipping address may be subject to a handling or restocking fee.

HAVEN'T RECEIVED YOUR ORDER?

If your order has not arrived within the estimated delivery timeframe, please allow an additional 2–3 business days, as shipping delays can occasionally occur.

We recommend contacting Australia Post first using your tracking number, as they may be able to provide more detailed delivery information.

If you still need assistance after speaking with Australia Post, please contact us at admin@uniqueafrique.com, and we'll be happy to help.

Australia Post

Within Australia: 13 76 78

Outside Australia: +61 3 8847 9045